Knowledge Base Known Issues

Known issues affecting the Support Knowledge Base

Known Issues:

Do NOT check the boxes for “Comments” or “Promote article” at this time. Only use the “Promote Article” if there is a valid reason
In ZenDesk there a popup that states “Discover the new writing experience’. To stop this pop up, use the blue button on the bottom that says “Take a Tour”. Its a few clicks, and the PopUp will go away.
Title must be repeated in the title field and in the article content.