Knowledge Base Known Issues
Known issues affecting the Support Knowledge Base
Known Issues:
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In ZenDesk there a popup that states “Discover the new writing experience’. To stop this pop up, use the blue button on the bottom that says “Take a Tour”. Its a few clicks, and the PopUp will go away.
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Title must be repeated in the title field and in the article content.
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We do not yet have a full list of Technical Reviewers. If you find a gap (and dont know who to assign) please assign to Kirsty Allen and the article will be assigned to someone to help.
Last modified May 28, 2025: Updated FAQ and known issues (
a8fc49a3
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