Internal

See Standing Calls

At the conclusion of each project, we will conduct a root cause analysis using the template below. The purpose of these is to identify areas for improvement, as well as wins to make sure to highlight. The team generally works on independent projects and with diverse customer groups, so mutual learning is important to how the Professional Services Engineering team lives up to the GitLab values of Collaboration and Iteration.

Scheduling a Root Cause Analysis

1. Create an issue.

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