JiHu Partnership

Contacting Support

Note: Prior to reaching out to support, you will need an account pre-created for you in the support portal. To have this done, please reach out to your Customer Success Manager, Account Manager, Sales representative, or Support representative first!

JiHu Partnership members contact us via the support portal. To ensure that their tickets submitted there route properly, they use this specialized form.

This opens the ticket in the JiHu form in zendesk.

File uploads

When JiHu Partnership members need to send files to GitLab Support, we have 2 methods available to them:

• Standard ticket uploads (20MB max)
• Support Uploader

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